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PCQMS Software

The PCQMS Software is the main heart of the Queue Management System.

For setups using a Kiosk, the PCQMS is included in the Kiosk. For setups using a receipt printer instead of the Kiosk, the PCQMS can be installed in any new or existing computer connected to the network.

The PCQMS software includes the following features:

  • Multi-service categories
  • One man of queue for busy hours
  • Prioritizing among different service groups
  • Enabling and disabling service classes in proper schedule
  • Multiple displays and receipt printers as required
  • Queue reporting

The Queue report includes:

  • Statistics of each customer service personnel
  • Information about :
    • Average, total, maximum and minimum waiting time for customers,
    • Average serving time taken by each counter,
    • Number of receipts taken,
    • Number of customers served on a particular day or at a particular time,
    • Number of customers served on a particular day or at a particular time,
    • Total serving time for each individual tellers and services,
    • Login and log off time of each tellers,

PCQMS Quotation Form

 

 

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